Privacy Policy

Introduction

At e-hup, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, such as:

• Audio and video files you upload for transcription
• Usage data and analytics to improve our service
• Information from cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Monitor and analyze usage patterns

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain audio and video files only for the duration necessary to complete the transcription process. Transcribed text may be retained according to your account settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact page.